Frequently Asked Questions
Why have my wallet not been credited with my deposit?
Bitcoin and other cryptocurrency transactions need to be confirmed on blockchain before they show up in your wallet. Due to the nature of blockchains, transaction times vary and can take anywhere from 10 minutes to a few hours.
Is there a KYC process involved?
We do not provide any KYC support for now. We might in the future but you would be notified prior to that.
What countries do you support
Anyone in the world can stake his coins in cryptobase. Thanks to decentralized finance.
Can I unstake all my assets?
Platinum pool do not place limits on how much you can withdraw. Your funds is entirely yours to manage.
Are there any restrictions that involve a minimum or a maximum transaction limit?
There is no hard cap on how much can be invested or withdrawn but each tier have a range of amount it can hold